Amber Home Care 24 Hour is committed to protecting your personal information and ensuring transparency about how your data is collected and used. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your personal data.
Information We Collect
We may collect the following types of information when you visit our website or contact us:
• Personal identification information (name, phone number, email address, address)
• Health-related information you voluntarily provide when inquiring about care services
• Technical data such as IP address, browser type, device information, and pages visited
• Any information submitted through contact forms or communication channels
How We Use Your Information
We use your information to:
• Respond to inquiries and provide care-related services
• Schedule consultations and manage service requests
• Improve our website, communication, and customer experience
• Comply with legal obligations
• Protect against misuse, fraud, or potential security issues
Legal Basis for Processing
Depending on your interaction with our website, your information may be processed under:
• Your consent
• Our legitimate business interests
• Contractual necessity
• Legal compliance obligations
Sharing Your Information
We do not sell your personal data. We may share information only with:
• Service providers who assist us with business operations (such as hosting, email services, or analytics tools)
• Healthcare professionals or caregivers, strictly when necessary to provide requested services
• Legal authorities when required by law or to protect our rights and safety
Cookies and Tracking Technologies
Our website may use cookies or similar technologies to:
• Improve website functionality
• Analyze traffic and user behavior
• Personalize user experience
You may disable cookies in your browser settings, but some features may not function properly.
Data Storage and Security
We take reasonable technical and organizational measures to protect your data from unauthorized access, loss, misuse, or disclosure. Sensitive data is handled with enhanced protection.
Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal requirements.
Children’s Privacy
Our services are intended for adults seeking care services. We do not knowingly collect information from children under the age of 13 without parental consent.
Your Rights
Depending on your location, you may have the right to:
• Access the personal data we hold about you
• Request correction or deletion
• Restrict or object to data processing
• Withdraw consent at any time
• Request a copy of your data
To exercise any rights, please contact us using the details provided below.
California Consumer Privacy Act (CCPA/CPRA) Notice
If you are a California resident, you may have additional rights, including:
• The right to know what personal information is collected
• The right to request deletion
• The right to opt out of data selling (we do not sell data)
• The right to non-discrimination for exercising your privacy rights
External Links
Our website may contain links to external sites for informational purposes. We are not responsible for the privacy practices or content of those external websites.
Changes to This Privacy Policy
We may update this policy from time to time to reflect legal, operational, or technological changes. Updates will be posted on this page with the effective date.
Contact Information
Amber Home Care 24 Hour
[Insert full business address]
Email: [Insert email]
Phone: [Insert phone number]
